FIRSTCALL TELEHEALTH

We're the First Call for First Responders, delivering rapid, expert, and compliant occupational healthcare.

Our purpose-built tele-health platform is tailored to the clinical, legal, and operational demands of law enforcement, fire, EMS, and security agencies. 

 Evidence-based return-to-duty decisions

 Immediate Injury Evaluations

 OSHA & HIPAA Compliant

CERTIFICATIONS

Board-Certified
Internal Medicine
(ABIM)
Member of American College of Occupational and Environmental Medicine (ACOEM)
Partnered with eClinicalWorks - HIPAA-certified Electronic Medical Record (EMR) System
Compliant with OSHA, ADA, FMLA and workers' compensation regulations
Affiliated with the Boston Police Department as occupational health consultant

Years of Occupational Excellence

Optional health checkups provided for tracking baseline fitness and readiness in first responder populations.

Virtual Assessments

Optional health checkups provided for tracking baseline fitness and readiness in first responder populations.

Case Management

Objective, evidence-based Return-to-Work Assessments following ACOEM and MDGuidelines, with a centralized platform that tracks every injured-on-duty case via a HIPAA-compliant dashboard.

Telehealth Platform

FIRSTCALL Telehealth’s Integrated IOD Management Program transforms injury management from injury to recovery.

Return-to-Work

Immediate virtual response for bloodborne, chemical, or respiratory exposures, aligned with OSHA regulations.

Health Readiness

Virtual assessments for work-related injuries with standardized protocols and secure EHR documentation.

First Responders

Fast-tracked coordination with orthopedic, neurological, and therapy specialists available as needed.

Differentiators

Boston Police Department

As an active Occupational Health Consultant for four years, we have achieved more than a 30% reduction in average injured-on-duty duration enhancing documentation standards and triage occupational exposures. 

Vantage Healthcare

Served as medical director, overseeing post-acute care and provider coordination across two skilled nursing facilities. Managed multi-disciplinary teams and ensured regulatory compliance.

GHESKIO (Haiti)

A clinical responder during the national cholera epidemic; contributed to outbreak response, training and patient care in resource-limited settings.

NAICS CODE​S

621111

Offices of Physicians (except Mental Health Specialists)

621999

All Other Miscellaneous Ambulatory Health Care Services

922190

Other Justice, Public Order, and Safety Activities

621512

Diagnostic Imaging Centers 

541611

Administrative & Health Consulting 

541990

All Other Professional, Scientific, and Technical Services 

Contact Us

Have questions or ready to start? Get in touch!

Dr. Claudelyne Valcin, Founder
Phone
: +1 (617) 435-3922
Location: Boston, MA
Mail: support@firstcalltelehealth.co
Website: www.firstcalltelehealth.co
get in touch